Privacy Policy

1. Introduction

Triple Peaks Coach ("we," "us," "our," or "Company") respects the privacy of its users ("user," "you," or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use our website and services.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information - When you create an account, we collect your name, email address, and training profile information.
• Training Profile - Training goals, fitness level, preferences, and personal notes you provide to help personalize your coaching experience.
• Chat Messages - We store conversations you have with our AI coach to maintain context and improve your coaching experience.
• Strava Integration - With your authorization, we access workout data from your Strava account to enhance your personalized coaching recommendations.

2.2 Information Collected Automatically

• Usage Data - Information about how you interact with our service (pages visited, time spent, features used).
• Device Information - Browser type, IP address, operating system, and device type.
• Cookies - We use cookies to remember your preferences and authenticate your sessions.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide personalized AI coaching and training guidance
• To generate and adapt training plans based on your goals and fitness level
• To enhance coaching recommendations with your workout data
• To authenticate your identity and prevent fraud
• To communicate with you about your account and services
• To send service-related announcements and updates
• To comply with legal obligations
• To improve user experience and coaching quality

4. Data Sharing

We do not sell or rent your personal data to third parties. We may share data only in the following circumstances:

• With Service Providers - We share necessary data with trusted third-party service providers to deliver AI-powered coaching recommendations.
• Legal Requirements - We may disclose information if required by law or to protect our rights and safety.
• Business Transfers - In the event of merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes described in this policy. You can request deletion of your account and associated data at any time by contacting us at triplepeaks@online.de.

6. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access - You can request a copy of your personal data.
• Right to Rectification - You can request corrections to inaccurate data.
• Right to Erasure - You can request deletion of your data ("right to be forgotten").
• Right to Restrict Processing - You can request limitation on how your data is processed.
• Right to Data Portability - You can request your data in a portable format.
• Right to Object - You can object to certain types of processing.

8. GDPR Compliance

If you are located in the European Union, your data is processed in accordance with the General Data Protection Regulation (GDPR). Our legal basis for processing includes your consent, performance of a contract, and our legitimate interests.

9. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings in your browser. Disabling cookies may affect the functionality of our services.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

11. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete it immediately.

12. Contact Us

If you have questions about this Privacy Policy or our data handling practices, please contact us at:

Email: triplepeaks@online.de

13. Policy Updates

We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website. Your continued use of our services constitutes your acceptance of the updated policy.

Last updated: November 2024