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Terms of Service

Last updated: 20 April 2026

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1. The Service

Triple Peaks is an AI-powered endurance coaching service operated by Lukas Carullo, Basel, Switzerland ("we", "us"). By creating an account or using the service, you agree to these Terms of Service.

2. Accounts

You need a Strava account to sign in. You are responsible for activity on your account. Please keep your credentials secure. We may suspend or terminate accounts that violate these terms, after providing reasonable notice where the circumstances allow.

3. AI Coaching Disclaimer

Triple Peaks provides AI-generated training recommendations. These are not medical advice and do not replace professional coaching or medical consultation. Consult a physician before starting a new training program, especially if you have any health condition. You train at your own risk.

4. Subscriptions & Payments

Subscriptions and in-app purchases are processed through Apple (App Store) or Google (Play Store). Their terms govern billing, refunds, and cancellation. You can cancel at any time from your app store subscription settings. Access continues until the end of your billing period.

EU / Swiss consumer right of withdrawal: If you are a consumer in the EU or Switzerland, you have a statutory right of withdrawal for distance-purchased digital services. By starting to use the service during the withdrawal period you expressly consent to immediate performance and acknowledge the loss of the right of withdrawal once the service has been fully performed. Refund requests for app-store-billed subscriptions must be submitted to Apple or Google per their policies.

5. Your Data

Your training data is yours. We use it to provide coaching as described in our Privacy Policy, which forms part of these terms. By using the service, you consent to your training data being processed by our AI provider to generate coaching recommendations, subject to the safeguards described in the Privacy Policy.

6. Acceptable Use

You agree not to:

  • reverse-engineer, copy, or attempt to extract the prompts, models, or data of the AI system;
  • scrape, bulk-download, or redistribute data obtained through the service;
  • create multiple accounts to abuse free trials or promotions;
  • use the service for any unlawful purpose or in violation of another person's rights.

7. Availability

We aim to keep the service running reliably but cannot guarantee 100% uptime. We may modify, suspend, or discontinue features with reasonable prior notice.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Triple Peaks is provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We are not liable for injuries, training setbacks, performance outcomes, or other damages resulting from following AI-generated recommendations.

Our aggregate liability in any twelve-month period is limited to the amounts you paid for the service in that period. This limitation does not apply to liability that cannot be excluded by law, including liability for intentional wrongdoing, gross negligence, or personal injury caused by our fault, and does not restrict the mandatory rights of consumers.

9. Changes

We may update these terms. For material changes we will notify registered users at least 14 days in advance. Continued use after the effective date constitutes acceptance.

10. Governing Law & Jurisdiction

These terms are governed by the laws of Switzerland, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods. The ordinary courts at [CITY, e.g. Basel] have exclusive jurisdiction, subject to any mandatory place of jurisdiction for consumers under the law of their habitual residence.

11. Consumer Dispute Resolution

The European Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr. We are not obligated or willing to participate in dispute resolution proceedings before a consumer arbitration board.

12. Contact

Email: triplepeaks@online.de

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